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Our Guarantee
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Fantasy's stands
behind our products and guarantee your satisfaction with every
order.
We guarantee our products. Fantasy's
promises to deliver high-quality products, in good condition, to your door. If,
for any reason, your shipment is not satisfactory, we will gladly replace it or
refund your money (excluding delivery charges). Simply return your merchandise
with the original paperwork and packaging within 30 days of receiving your
order. We promise to process your request in a timely manner.
We
guarantee first-class customer service. Fantasy's is
committed to making you happy. If you have any questions or concerns regarding
our products or services, please contact Fantasy's at 701-280-0200. We will
respond to or acknowledge your inquiry within one business day.
We guarantee your privacy. At Fantasy's, we
are committed to protecting your privacy. Fantasy's does not sell, trade
or rent your personal information to other companies. We use the information we
collect about you to process orders and to provide a more personalized
experience. Fantasy's will not collect any personal information about you
except when you specifically and knowingly provide such information.
It may be helpful for you to know how we
use the information we collect:
· When you order, we request your name, email address, mailing
address, telephone number, credit card number and expiration date. This allows
us to process and fulfill your order and to notify you of your order status.
· When you enter a contest or other promotional feature, we may ask for
your name, address and email address so we can administer the contest and notify
winners. · We may also use the information we collect to notify you
about important changes at Fantasy's and special offers we think you will
find valuable.
By using our Web site, you consent to the collection and
use of this information by Fantasy's. If we decide to change our privacy
policy, we will post the changes on this page so that you are always aware of
what information we collect, how we use it, and under what circumstances we
disclose it.
If you are under 18 years of age, you must have your parent
or guardian's permission to order.
We guarantee your
security. Every time you shop with Fantasy's, you are backed
by our security guarantee. When you are shopping at Fantasy's, you are
shopping on our secure server, which encrypts all of your personal information,
including name, address, and credit card number. All credit card transactions
made on Fantasy's are protected using industry standard SSL
Security. All Fantasy's credit card transactions are cleared
through our secure servers that are protected from fraud with a certificate from
Verisign. To view certificate information in Windows Internet
Explorer: While in our secure order area, right click on the bottom portion of
one of our checkout pages and select the properties item. In the property sheet
window that appears, select the certificates button to see certificate
information. Please note: the Macintosh version of Internet Explorer does not
support this functionality.
To view certificate information in Netscape
Navigator: While in our secure order area, right click (control-click on the
Macintosh) on the bottom portion of one of our checkout pages and select the
page info item.
We are so confident that your information cannot
be compromised as a result of shopping at Fantasy's, we guarantee your
protection in the event of unauthorized interception and use of your credit
card. If you think your credit card has been compromised as a result of shopping
at Fantasy's, please contact your credit card provider immediately. Most
banks either cover all charges, or limit your liability to $50. We guarantee
that if your card was compromised as a result of shopping at Fantasy's
and your bank does not cover all charges, we will compensate you for the amount
of your liability, up to $50.
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